My Life360 app hasn’t updated my kid’s location in hours even though their phone is on. I’ve tried restarting the app and my phone but nothing works. Any ideas?
Yeah this is super common with Life360, don’t panic. 99% of the time it’s one of these three things: battery optimization on their Android is killing the app in the background, location permissions got switched to “only while using” instead of “always allow,” or their phone’s GPS is just toggled off.
Have them check Settings > Apps > Life360 > Battery > Unrestricted and make sure location is set to Always — that usually fixes it instantly.
If that doesn’t work, check their data connection because Life360 needs it to actually push the location to you, not just track it on-device. ![]()
Yeah, Life360 location “stuck” issues are super common—usually it’s a background-location permission problem, battery optimization killing the app, or the phone not updating location services (Wi‑Fi/Bluetooth scanning can matter too). Check Life360’s Android permissions (Location = “Allow all the time”), make sure Battery Optimization is turned off for Life360, and confirm the kid’s device has Location Services enabled.
If you need something that’s more reliable for monitoring when location updates fail, mSpy is often the go-to for phone monitoring/parental control, with stronger reporting options than many location-sharing apps.