Imagine your surprise when you are about to reply to an important message or a business email and your keyboard refuses to start.
What if every time when you are about to type something, you get a pop-up with the message, “Unfortunately, Keyboard Stopped Working“. Yes, it is irritating and frustrating, to say the least.
Android devices are most popular for some of the notorious bugs such as the stated one. If you own an Android and are plagued by the same issue, don’t give up just yet. There is a whole list of solutions which you can deploy on your smartphone to get rid of this problem.
The solutions mentioned below works on most of the Android devices coming from different OEMs like Samsung, LG, HTC, Sony Xperia, Motorola, Lenovo, etc. We suggest that you try and test the following list of solutions to resolve the issue. So read below to identify the solutions which you can perform on your own to address the “Unfortunately, Keyboard Stopped Working” on your Android device.
Solution 1: Restart the Keyboard app
Most of the problems on Android devices can be resolved quickly by restarting the app causing the problem. Many users suggested that restarting the Keyboard app on their device did the trick.
Mainly “Unfortunately, Keyboard Stopped Working” is a one-time issue caused by the overflow of memory buffer which can ideally be solved quickly by reloading the app again.
Follow the below steps to restart your Keyboard App.
- Open Settings app on your device. This can be done by pulling down your notification bar and tapping on the gear icon as well
- Find the Apps section and Select Application Manager
- Select the “All” tab to view all System and Installed apps
- Search for the Android Keyboard option and tap on it
- Now press on Force Stop to kill the app
- Exit the Settings app and proceed to a messaging service to check if the issue was solved
If you are using a third-party app like Go Keyboard, Flex, etc. then please follow the below steps:
- Go to Settings app by swiping down your notification bar
- Tapping on the gear icon to open the Settings app on your device
- Navigate to the Apps section and tap on Application Manager
- Swipe to the “All” tab in order to display all the apps on your device
- Search for the keyboard app used by you. Eg. Samsung users will find Samsung Keyboard app
- Tap on Force Stop button to shut the app down
- Leave the Settings app and check if the error was resolved by opening any messaging app on your device
Solution 2: Restart the Device
Don’t worry if restarting the app didn’t help you get rid of that irritating. Any problem which cannot be solved by restarting the app can be immediately resolved by rebooting your device.
When you reboot your device, the RAM clears all the processes from memory thus, solving any memory related issues of your phone. Often rebooting a device will help you get rid of basic app problems and fixing simple glitches on your device.
To reboot your device, follow the below steps:
- Press the Power button on your device
- Tap on the Restart option when you a pop-up on your screen
- Many Android manufacturers like Motorola don’t provide a Restart option. In such cases, you must Power off your device and power it back on after a couple of minutes
Solution 3: Clear Cache and Data for Keyboard app
If rebooting your device also doesn’t repair your woe then, it must be a data related issue. Often data files or cache memory of a particular app may get corrupted and start causing unknown and uncanny issues.
Mostly rebooting your device doesn’t clear the app specific cache and data which you must do manually. Also as reported by a few Android users, clearing the data and cache of their Keyboard app helped them.
Moreover, it must be noted that clearing cache and data segments of an app will not result in loss of any critical data, but it will certainly wipe your personal settings clean which you will need to set/configure again.
To clear the data and cache of your Keyboard app follow the steps as:
- Open your Application drawer and go to Settings of Swipe down your notification bar and press the gear icon to open Settings menu on your device
- Find the Apps section and tap on it to open Application Manager
- Swipe right to open the “All” section where you will be able to see all system and downloaded apps
- Depending on the Keyboard app you are using, search for it in the list of apps. Once you find it tap on it to open the app-specific settings
- Under the Memory section your will two buttons, Clear Cache and Clear Data
- Tap on Clear Cache to wipe the cache partition of the app and then tap on Clear Data to clear the data partition relevant to the app
- You shall notice a pop-up asking you to confirm your actions. Tap on “Okay” to proceed to wipe off the app data from your device memory
- Exit the Settings app and open any of the apps to confirm if the Keyboard is working again on your device
Solution 4: Update Keyboard app (Or Third Party)
Ideally, the above set of solutions should help you solve your problem. However, if the issue persists try updating the Keyboard app since it may be a bug related to an update.
Follow the steps mentioned to update your Keyboard app or any other Third Party Keyboard app.
- Open Play Store on your device
- Swipe left and chose my apps option to check for updates
- If an update is available for your Keyboard app, you will see an Update button beside the app on the list. Tap on it to update your app, and that should eradicate the problem
Solution 5: Reset The Keyboard Settings
As reported by various Android users, the issue mainly occurred because of some keyboard settings.
Furthermore, the error automatically disappeared post resetting the settings for keyboard app. Thus, we urge you to reset your keyboard settings in the following manner.
- Navigate to Settings app
- Find the Language and Keyboard section under the Settings Menu
- Tap on it, and you will be presented with a list of keyboards consisting of your system and any other third party keyboard apps
- Tap on the app whose settings you want to reset
- Scroll down the menu to find Reset Settings option
- Tap on it to reset the settings of the keyboard
- Now check whether the issue has been resolved or not
Solution 6: Use A Third Party App
Every android app has an alternative, and so does your keyboard. If you are one of those people who doesn’t care about using a specific keyboard app, we suggest that it would be better to switch your keyboard app.
If you are already using a third-party app, then switch over to another favorite keyboard app. As it will allow you to utilize a keyboard until your problem resolves permanently.
Using an alternative keyboard app is a temporary solution, though. Download a third-party keyboard app from Play Store and change it to your default keyboard app.
Solution 7: Update The Device Software
Another reason for causing the “Unfortunately, Keyboard Stopped Working” error can be a software bug. Under such situation, you must update device software.
Install the latest software update available for your device in order to get rid of the aforementioned error. You can update your device software in the following way.
- Get to the Settings menu first
- Navigate to the About Phone section and tap on it
- Search for “Check for Updates” option and tap on it to check if any software updates are available for your device
- If available tap on Download button to download and install the software update
- Your device will reboot, and it will take 5-10 minutes to start up
- Check if the issue has been fixed or not
Solution 8: Restart in Safe Mode
If none of the above-mentioned steps helped resolved your problem, then it is pertinent to follow some troubleshooting steps which can be termed as complex for the normal audience.
One of the most straightforward troubleshooting steps, though, is safe mode. Power up your device in Safe Mode to identify if the error is caused by any downloaded app.
In Safe Mode only system apps can run and thus if you do not face the error, you can identify the source of your problem. To reboot your device in safe mode, use these steps.
- Press and Hold the Power button
- Continue to tap on the Power option until you see a pop-up
- Tap on Okay to confirm and reboot your device in Safe Mode
Solution 9: Reset to Factory Settings
In an event where you keyboard still fails to work after following on the solutions, then you must reset your device. Resetting your device will bring your device software to its initial state by wiping off all the data and cache of your device.
However, prior to proceeding to reset your device ensure that you completely backed up your data.
Read below to understand how to factory reset your device.
- Under Settings menu search for Backup and Reset
- Tap on it to open Backup and Reset menu
- Check the box which says, “Backup your data” to back up your data to your Google Account
- Now on Reset Factory Settings to reset your device
- Tap on the Reset Phone option, and if you have a PIN or a Pattern as your security, it will ask you for the same as a mode of confirmation. Tap on Okay to confirm your action if you haven’t set security method
After your device has been reset, try to determine if the problem persists. Moreover, restore the backup data on your device.
All the solutions in the aforementioned list are quite common and can be used on any Android. However, if it still doesn’t solve your problem, I suggest you take advice from professional experts or take your device to the service center.