Many Android users have been receiving the “Your Device isn’t compatible with this version” error while trying to download certain Android applications from the Google Play Store.

fix device not compatible with this version

This error can be really annoying as the Google Play Store is the official application source for Android powered devices from where you can safely download, install and run applications. Even though there are many other third-party sources that lets you to manually install applications on Android, these sources are not at all recommended as it may compromise the privacy and security of your Android powered device.

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If you are also one among those who are facing the error mentioned above while trying to download applications from the Google Play Store, then below is an article on how to fix “Your Device isn’t Compatible with this Version” on Google Play Store error.

What is causing the “Your Device isn’t Compatible with this Version” on Google Play Store error?

Before we take you through the various methods to fix the “Your Device isn’t Compatible with this version” on Google Play Store error, it is important for you to understand what exactly is causing this error.

You may be receiving the error mentioned above because of many reasons.

  1. The most common reason for receiving the above error message while trying to download applications from the Google Play Store is that your current Android device may be running on an older version of Android.
    In general, most of the Android applications in the Google Play Store requires your Android device to run Android 4.1 Jelly Bean or above. So do make sure to check the minimum required Android version of the application that you wish to install on your Android device.
  2. Another reason for the error being displayed may be that your device’s hardware is not supported by the application. This can also happen at times as different device manufacturers opt for different chipset and other hardware components which may not be quite popular. App developers at times are only interested in optimizing their applications for the popular chipsets.

How to fix “Your Device isn’t Compatible with this Version” on Google Play Store?

If you are sure that the two cases mentioned above are not the reason for the error popping up in your Android device, then it may be due to some bugs in your Android device or the Google Play Store application.

Below are the different methods that can help you easily fix the “Your Device isn’t Compatible with this Version” on Google Play Store error that you are facing:

Method 1:

  • Clear the Google Play Store from running in the background of your Android device.
  • Launch the Settings app on your Android device.
  • Click on the “Application Manager” option.
  • Then find the “Google Play Services” listing and click on the same.
  • Click on the “Clear Cache” button.

Launch the Google Play Store app again. The error should now be resolved.

Method 2:

In case the above method is not working, check out the method below to remove the error:

  • Go to the Settings app on your device.
  • Click on “Application Manager”.
  • Find “Google Play Store” and click on the same.
  • Click on the “Uninstall Updates” button.
  • Click on the “OK” button.

This will remove all the recent updates to Google Play Store, which may be causing the error.

Method 3:

This is another method to resolve the “Your Device isn’t Compatible with this Version” on Google Play Store error:

  • Go to the Settings application on your Android device and click on the option that says “Application Manager”.
  • Find “Google Play Services” from the list of apps and click on the same.
  • Click on the “Uninstall Updates” button and then click on “OK”.

In method 2, we tried clearing the updates on the Google Play Store app whereas in this method, we are trying to resolve the error by uninstalling any updates to the Google Play Services app.

Method 4:

In order to execute this method to resolve the error, your Android device must be rooted with the SuperSU app installed.

  • Download the Market Helper for Android APK file from here and install it on your Android device.
  • Launch the app on your Android device.
  • From the drop-down list, select the provided options to mimic any latest Android device from your device’s manufacturer.
  • Click on the “Activate” button and allow any root permissions that the app may ask for.
  • Wait until the “Activated Successfully” message appears on the app.
  • Launch the Google Play Store app and download any app of your choice.

In case you receive the “this item is not available in your current country” error, install a VPN app from the Google Play Store, connect the VPN and retry to download the same app that gave you the error.

Method 5:

The below method is more preferable on Samsung Android devices. However, if the steps mentioned below are executable on your Android device from any manufacturer, then you can try it out. The method below also requires your device to be rooted.

  1. Check online and find the exact model number of a latest Android device released by your device’s manufacturer. The model number should be of an Android device that is available in your location. Copy the exact model number.
  2. Download and install the ES File Explorer app on your Android device from the Play Store.
  3. Launch the ES File Explorer app.
  4. Under the tools section of the app, enable the “Root Explorer” and the “Show Hidden Files” features.
  5. Now under the page with the name “/”, find a file named as “System”.
  6. Find a file named “build.prop” and then rename this file to “xbuild.prop”.
  7. Copy the renamed file and paste the file into the SD storage space of your Android device.
  8. Open this copied file using the ES Note Editor app.
  9. When the file opens, enter the model number you copied in Step 1 after the following commands:
    “ro.product.model=enter model number here”
    “ro.product.name= enter model number here”
    “ro.product.device= enter model number here”
    “ro.build.product= enter model number here”
  10. Now, enter any latest Android version number after the “ro.build.version.release=”field.
  11. Save all the changes you have made.
  12. Now, go back to the “/” page and the “System” file in it.
  13. Find the “xbuild.prop” file and rename it to “build.prop”.
  14. Copy and paste it to the SD storage space.
  15. Now change the permissions of the file. Give “Read” permissions to “Owner”, “Group” and “Other”, “Write” permission to only “Owner” and do not give “Execute” permissions to any.
  16. Save the changes and reboot your device.

Try downloading apps from the Google Play Store and the error must now be fixed. If you now get the “Item Is Not Available for your Country” error, download and install a VPN app and run the same.

Final Words

If the Android version and hardware on your device is supported, then the 3 different methods listed above is sufficient enough to answer your question on how to fix “Your Device isn’t Compatible with this Version” on Google Play Store error.

However, if you are still facing the same error, leave a comment below and we will help you in resolving the error. Also, please proceed with the different methods listed above at your own risk and we are not to be blamed for any damages caused.

I am a web developer and a tech blogger. I love to share information about latest tech trends as well as programming knowledge. Currently living in Canada, I want to master web development and then pour my knowledge to my fellow readers.

42 COMMENTS

  1. I have an old (relatively) Sony Tablet S running Android 4.0.3

    The Wish app won’t download because “the device isn’t compatible with this version”.

    I have performed 1, 2 and 3.

  2. Thanks parth..i have a Samsung s7 edge with android 7.0 installed. Had the same problem with some apps not working anymore. Method 2 for me worked like a charm. Thankyou very much I could not find the answer anywhere else. 🙂

  3. I have a Huawei Mate 10 Pro, and many apps are “not supported for my device”.
    I try many solutions described above, but still not working.
    🙁

  4. Hi i have lenovo a3300-gv iwant to install pixel gun 3d but my device isnt compatible but the requirements of pixel gun 3d is android 4.0.3 up
    and my device is higher than that how to fix it pls help me

  5. I have an Asus tablet running Android 4.3 and my Google Play Services continues to require Google Play Services to be updated (since I uninstalled updates) but it continues to say – Your device isn’t compatible with this version. If you have a new fix I’d like to try it…(or an older version of Google Play Services???

  6. I have an Asus Transformer Pad TF300 that is doing the same thing as Bill E D’s, can you please help! Can’t run ANY single app :/ (mine runs in Android version 4.1.1

    I have an Asus tablet running Android 4.3 and my Google Play Services continues to require Google Play Services to be updated (since I uninstalled updates) but it continues to say – Your device isn’t compatible with this version. If you have a new fix I’d like to try it…(or an older version of Google Play Services???

  7. I use oppo a37w, version 5.1, i want to play a game with the version of 5.0, it ask to update but show ‘ your device isn’t compatible with this version.So how can i fix this. Please.

  8. Hi there, my LG Optimus L9, OS 4.1.2 had no problem installing Tinder, but after reset factory settings performed on the phone, as it was locked, I can’t install it any more, it says “your device isn’t compatible with this version”. Why that could be? I have tried the first 3 methods above, but non of that works. What shall I do next?

  9. I accidently removed words with friends 2 from my Samsung galaxy edge. I’ve been playing for over 5 yrs. Trying to reinstall but it says app isn’t compatible with device- which I know it is. Help please

  10. My phone is Samsung Galaxy Note but I don’t know what version it is but it’s an old phone. The first 3 methods doesn’t work. Please help.

  11. I have a Tab A 2016, android 7 and play store gives me the incompatable message when trying to install android messages

  12. Thank you so much, Parth! Method 5 resolved this “incompatible message” problem on my Samsung I9300 with custom OmniRom. It is such a relief! Thank you, once again.

  13. Hi hello, my P20 pro gives the same message when trying to install Google Now. Tries first 3 options, nu succes ether. Did you maybe found a solution already? Best regards

  14. Hey parth I tried these and none worked I couldn’t find application manager my phone is a telstra 4gx plus can you help by chance much appreciation

  15. I am using lenovo vibe k5 plus mobile… Upto now in my mobile i never faced this prblm… Today I reset the mobile… Bcoz it became slow… After that while updating all apps… Google play services showing that “your device isn’t compatabile with this version” but my mobile hardware n software are in perfect condition… Then y it is like that … I tried all your methods but it doesn’t work … Plzzz say any other solution(if available)

  16. Hi Parth, I tried the first two methods and neither worked, and the third method wasn’t an option (Uninstall updates was greyed out). I have a Droid Maxx, a few years old, running 4.4.4. I used to be able to use Venmo just fine, but yesterday it stopped working, thinking I wasn’t connected to the internet, even though I was. I tried turning my phone on and off, clearing Venmo’s cache, using Wi-Fi and 4G LTE, and uninstalling the app (thinking maybe I could reinstall it, but I can’t). I would really like Venmo to work this weekend as I’ll be away with friends and we use it a lot. Thanks for any help you can offer!

  17. My phone has been saying I am dangerously running out of space, so I uninstalled some of my apps to c if that would help. When I did facebook was 1 of them, and fb messenger was another, as well as another app. I got fb reinstalled, and I went to try reinstalling fb messenger and I got a message saying I couldn’t install the app because another user installed an incompatible version of the app, another app I tried reinstalling read the same message. I want to reinstall fb messenger,as well as another app I want back, how do I do this. What is wrong with these apps.

  18. Can someone help me out please, I am trying to download a few apps and I keep getting that message. I have tried the avoab methods and it still will not work. . Help

  19. I’m stuck at Method 5 step 5″ ” Now under the page with the name “/”, find a file named as “System”.
    Where is this folder? Also what is “Under the page”? It’s not very clear.

  20. i have a sony tv,
    Model: KD-55X8566F
    software version:PKG6.5629.0177CNA

    my problem is that, I dont have google play store or anything about google at all.
    I tried to install the google play store and services through APK files in a USB,
    but when I launch the store it pops out the message.
    ‘Your device isn’t compatible with your device.To fix this problem, go to settings and uninstall updates for the google play store app.’

    and when I checked the app in settings, there’s only 3 options which are Open, Force stop and Uninstall,
    there is no option to uninstall updates.

    Help please.

  21. I have huawei mate 10 lite but when I download usb camera for easycam error show device is not compatible with this version. Pls help me. What i do.

  22. Hello guys, I’m a BlackBerry user and after completing the mentioned above unfortunately, I’m getting the same “error” is there something else.

  23. I have a Samsung Galaxy S5 android phone. It keeps saying that my device isn’t compatible with The Voice app and whenever I try to go to certain (mostly popular) websites, it says SSL connection error.
    PLEASE HELP!!!

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